Trust & Ethics
Privacy & Your Agreement
Your sessions are private, your information is handled with respect, and the terms are written in plain language.
The Short Version
- Your sessions are private. We never confirm, deny or discuss anyone’s client status.
- A mutual agreement protects both of us. It is accepted when you book and pay, and you can read the full agreement before booking.
- Confidentiality has defined limits, such as where disclosure is required by law or needed to prevent imminent harm.
- You remain in control and can pause, redirect or end any session.
- Hypnotherapy is not medical or mental-health care, and participation is always voluntary.
Mutual Confidentiality & Non-Disclosure Agreement
Every client relationship is covered by a mutual confidentiality and non-disclosure agreement between you and Sacred Journey Hypnotherapy, with sessions delivered by Enjolique LeMaitre, Certified Hypnotherapist. In plain language:
- What Enjolique commits to: keeping your information, session content, records and communications confidential, and never publicly identifying you without your consent.
- The limits: information may be disclosed only with your written authorization, where necessary to prevent imminent harm, where required by law or mandatory reporting obligations, or where needed for professional compliance — and only the minimum necessary.
- What you commit to: not recording sessions without permission, and not publicly sharing confidential session details, proprietary methods or materials, or private communications.
- Materials: scripts, recordings and materials provided to you remain the intellectual property of Sacred Journey Hypnotherapy and are for your personal, non-commercial use.
- Duration: confidentiality continues after your sessions end.
Your Information & Records
Intake answers, session notes and correspondence are used only to prepare for and support your sessions, and are handled with care and discretion. Spiritual Hypnotherapy recordings are created for your personal reflection.
Cancellation, Rescheduling & Refund Policy
Your session time is reserved exclusively for you. This policy helps us honor every client’s time while allowing grace when life happens.
Notice periods
- Parts Negotiation Therapy (1 hour): at least 24 hours’ notice.
- Spiritual Hypnotherapy (3 hours): at least 48 hours’ notice.
With timely notice: you may reschedule at no charge or cancel for a full refund.
Late cancellations: if you cancel or reschedule within the notice period, 50% of the session fee is retained. The remaining 50% is refunded, or the full amount can be applied to a rescheduled session within 30 days.
No-shows: if you don’t join within 15 minutes of your start time without contacting us, the session is considered missed and the full fee is retained.
Late arrivals: sessions end at the scheduled time so the next client is honored, and the full fee applies.
Courtesy exception: each client receives one courtesy waiver of the late-cancellation fee.
Emergencies: for a genuine emergency or illness, please contact us as soon as you can. Exceptions are handled with compassion, at our discretion.
Technical issues: if a connection problem on our side interrupts your session, you’ll be offered a free reschedule or a prorated refund. If a connection problem on your side interrupts it, we’ll do our best to reconnect, and any time missed is not refunded.
Session recordings: your personalized Spiritual Hypnotherapy video recording is delivered within 3 business days of your session.
If we need to reschedule: you’ll receive a full refund or priority rebooking, whichever you prefer.
How to cancel: use the link in your confirmation email or write to hello@sacredjourneyhypno.com. Approved refunds go back to your original payment method and usually arrive within 5–10 business days.
Pricing is always shown before you book.
Scope of Practice
Hypnotherapy is a complementary wellness practice for personal growth and subconscious exploration. It is not a substitute for licensed medical, psychiatric, legal or emergency care, and it does not diagnose, treat or cure any condition. No outcome is guaranteed.
If your needs go beyond the scope of hypnotherapy, you will be encouraged to seek appropriately licensed support. Spiritual experiences that arise in a session are honored as your own personal and symbolic experience, not presented as factual conclusions.
Questions
Email hello@sacredjourneyhypno.com with any question about privacy or your agreement.